Incidents | GroupMap Incidents reported on status page for GroupMap https://groupmap.betteruptime.com/ https://d1lppblt9t2x15.cloudfront.net/logos/411ed1fe5541f33f79c49445051320f5.png Incidents | GroupMap https://groupmap.betteruptime.com/ en groupmap.com recovered https://groupmap.betteruptime.com/ Wed, 28 May 2025 13:15:57 +0000 https://groupmap.betteruptime.com/#89de48a4324b53901a2c39632deae792d048959939de326c47586b26ff1886d5 groupmap.com recovered groupmap.com went down https://groupmap.betteruptime.com/ Wed, 28 May 2025 13:12:28 +0000 https://groupmap.betteruptime.com/#89de48a4324b53901a2c39632deae792d048959939de326c47586b26ff1886d5 groupmap.com went down groupmap.com recovered https://groupmap.betteruptime.com/ Tue, 20 May 2025 09:42:26 +0000 https://groupmap.betteruptime.com/#ce29f88106501fe77fee09f815e44abb5a70d35834e77ef14796f51aa5b9f75a groupmap.com recovered groupmap.com went down https://groupmap.betteruptime.com/ Tue, 20 May 2025 09:36:59 +0000 https://groupmap.betteruptime.com/#ce29f88106501fe77fee09f815e44abb5a70d35834e77ef14796f51aa5b9f75a groupmap.com went down groupmap.com recovered https://groupmap.betteruptime.com/ Mon, 05 May 2025 07:54:15 +0000 https://groupmap.betteruptime.com/#6082e4dd3ef35ed2b1ae586ea055744a22bad7b97005990917ce1ca6feea7a38 groupmap.com recovered groupmap.com went down https://groupmap.betteruptime.com/ Mon, 05 May 2025 07:51:18 +0000 https://groupmap.betteruptime.com/#6082e4dd3ef35ed2b1ae586ea055744a22bad7b97005990917ce1ca6feea7a38 groupmap.com went down groupmap.com recovered https://groupmap.betteruptime.com/ Mon, 14 Apr 2025 09:10:33 +0000 https://groupmap.betteruptime.com/#57854fd57e6102480d69f5caaa69c089585831d4cfb48518a024bfdfe5d54951 groupmap.com recovered groupmap.com went down https://groupmap.betteruptime.com/ Mon, 14 Apr 2025 09:08:01 +0000 https://groupmap.betteruptime.com/#57854fd57e6102480d69f5caaa69c089585831d4cfb48518a024bfdfe5d54951 groupmap.com went down Historical: Email Deliverability Issues https://groupmap.betteruptime.com/incident/537128 Mon, 31 Mar 2025 04:35:00 -0000 https://groupmap.betteruptime.com/incident/537128#0938535215cea8f13f2303048e02d443157e2fa39edcfb541b25c19d58393347 Our email provider has resolved the delivery issues, emails are now being sent as expected Historical: Email Deliverability Issues https://groupmap.betteruptime.com/incident/537128 Mon, 31 Mar 2025 04:35:00 -0000 https://groupmap.betteruptime.com/incident/537128#0938535215cea8f13f2303048e02d443157e2fa39edcfb541b25c19d58393347 Our email provider has resolved the delivery issues, emails are now being sent as expected Historical: Email Deliverability Issues https://groupmap.betteruptime.com/incident/537128 Sun, 30 Mar 2025 04:01:00 -0000 https://groupmap.betteruptime.com/incident/537128#86e969897bea9a42bbcb6c2a9ebd878b96d26c371ae54a35b604c97dbce869e5 We are currently investigating an issue affecting email delivery for our platform. This may impact notification emails, password resets, and other system-generated messages. Our team is actively working to identify the root cause and implement a fix. Historical: Email Deliverability Issues https://groupmap.betteruptime.com/incident/537128 Sun, 30 Mar 2025 04:01:00 -0000 https://groupmap.betteruptime.com/incident/537128#86e969897bea9a42bbcb6c2a9ebd878b96d26c371ae54a35b604c97dbce869e5 We are currently investigating an issue affecting email delivery for our platform. This may impact notification emails, password resets, and other system-generated messages. Our team is actively working to identify the root cause and implement a fix. groupmap.com recovered https://groupmap.betteruptime.com/ Fri, 28 Mar 2025 09:03:26 +0000 https://groupmap.betteruptime.com/#8023fe6cc439392e2f9daec4ebae1717a32536f0c385b2e202c71a70f2d0f1f9 groupmap.com recovered groupmap.com went down https://groupmap.betteruptime.com/ Fri, 28 Mar 2025 08:58:35 +0000 https://groupmap.betteruptime.com/#8023fe6cc439392e2f9daec4ebae1717a32536f0c385b2e202c71a70f2d0f1f9 groupmap.com went down groupmap.com recovered https://groupmap.betteruptime.com/ Fri, 28 Mar 2025 08:51:24 +0000 https://groupmap.betteruptime.com/#86cebf20a46e1d2598b593da859cc437fd2d7a7ebdecaffcda5a759858351b5b groupmap.com recovered groupmap.com went down https://groupmap.betteruptime.com/ Fri, 28 Mar 2025 08:45:36 +0000 https://groupmap.betteruptime.com/#86cebf20a46e1d2598b593da859cc437fd2d7a7ebdecaffcda5a759858351b5b groupmap.com went down Scheduled Downtime for Database Upgrades https://groupmap.betteruptime.com/incident/464513 Sun, 24 Nov 2024 11:00:00 +0000 https://groupmap.betteruptime.com/incident/464513#a8e780e6ec00bd34e4b2877bd88ba74adfb51104a19ed3667b7f9a93fd196639 Maintenance completed Scheduled Downtime for Database Upgrades https://groupmap.betteruptime.com/incident/464513 Sun, 24 Nov 2024 11:00:00 +0000 https://groupmap.betteruptime.com/incident/464513#a8e780e6ec00bd34e4b2877bd88ba74adfb51104a19ed3667b7f9a93fd196639 Maintenance completed Scheduled Downtime for Database Upgrades https://groupmap.betteruptime.com/incident/464513 Sun, 24 Nov 2024 08:00:00 -0000 https://groupmap.betteruptime.com/incident/464513#213ca146de19715579d5c2f1d28b5aa5e8186c9beb262b3d69978c31aa9c23ef During this time we'll be performing scheduled maintenance to upgrade our databases, this will likely involve up to 1 hour of downtime per environment in the maintenance window. Scheduled Downtime for Database Upgrades https://groupmap.betteruptime.com/incident/464513 Sun, 24 Nov 2024 08:00:00 -0000 https://groupmap.betteruptime.com/incident/464513#213ca146de19715579d5c2f1d28b5aa5e8186c9beb262b3d69978c31aa9c23ef During this time we'll be performing scheduled maintenance to upgrade our databases, this will likely involve up to 1 hour of downtime per environment in the maintenance window. Issues with Login https://groupmap.betteruptime.com/incident/448417 Tue, 22 Oct 2024 01:06:00 -0000 https://groupmap.betteruptime.com/incident/448417#e3ddf507976957420955f08546288553f1157b6efd181449de67c6fc542408ab The login issue has been resolved and all systems are working as expected. Issues with Login https://groupmap.betteruptime.com/incident/448417 Tue, 22 Oct 2024 01:06:00 -0000 https://groupmap.betteruptime.com/incident/448417#e3ddf507976957420955f08546288553f1157b6efd181449de67c6fc542408ab The login issue has been resolved and all systems are working as expected. Issues with Login https://groupmap.betteruptime.com/incident/448417 Tue, 22 Oct 2024 00:59:00 -0000 https://groupmap.betteruptime.com/incident/448417#1af70947861505d4f1094148268ecdb6f40f80c3bd9643cd5a9837e2d9610d8e A fix for the issue has been tested and deployed. Our team continues to monitor the situation. Issues with Login https://groupmap.betteruptime.com/incident/448417 Tue, 22 Oct 2024 00:59:00 -0000 https://groupmap.betteruptime.com/incident/448417#1af70947861505d4f1094148268ecdb6f40f80c3bd9643cd5a9837e2d9610d8e A fix for the issue has been tested and deployed. Our team continues to monitor the situation. Issues with Login https://groupmap.betteruptime.com/incident/448417 Mon, 21 Oct 2024 18:00:00 -0000 https://groupmap.betteruptime.com/incident/448417#2b341e6fb4b7c4b3e34e94c63602178c582c62cb404e73a56a1ea6fcb76717f0 Some users are reporting issues within login and joining sessions - our team is investigating and will update this ticket as further information becomes available. Issues with Login https://groupmap.betteruptime.com/incident/448417 Mon, 21 Oct 2024 18:00:00 -0000 https://groupmap.betteruptime.com/incident/448417#2b341e6fb4b7c4b3e34e94c63602178c582c62cb404e73a56a1ea6fcb76717f0 Some users are reporting issues within login and joining sessions - our team is investigating and will update this ticket as further information becomes available. Degraded real-time synchronization (US environment) https://groupmap.betteruptime.com/incident/256060 Wed, 06 Sep 2023 20:00:00 -0000 https://groupmap.betteruptime.com/incident/256060#d3faa6c8a966c87a043e0447a47cdebd7f794ab84680993c12dd5ed3eee5001a Our real-time synchronization provider is reporting the issues have been resolved (https://status.pusher.com). Degraded real-time synchronization (US environment) https://groupmap.betteruptime.com/incident/256060 Wed, 06 Sep 2023 14:00:00 -0000 https://groupmap.betteruptime.com/incident/256060#4283688b3bd7f1f1b4d3a8d311356935ecec42c16a158746f355bd273d91fa28 Our real-time synchronization provider is experiencing degraded performance; resulting in delays synchronizing changes between participants (https://status.pusher.com) in the US environment. Our EU environment is unaffected. We continue to monitor the situation. EU Database Upgrade https://groupmap.betteruptime.com/incident/235214 Sun, 23 Jul 2023 03:00:00 +0000 https://groupmap.betteruptime.com/incident/235214#31d4f5a2018ad0f13b6260255b767812c2a4ffa8a3758c65ef1852f7d7d4d41b Maintenance completed EU Database Upgrade https://groupmap.betteruptime.com/incident/235214 Sun, 23 Jul 2023 02:00:00 -0000 https://groupmap.betteruptime.com/incident/235214#da8a0381ff556ccd23532737f9fcf5c04ac71bab660f194b58b3ca4e85c3cc1a The GroupMap EU environment will be taken offline temporarily as we migrate to newer larger database instances. Database Maintenance https://groupmap.betteruptime.com/incident/217878 Sun, 11 Jun 2023 03:00:00 +0000 https://groupmap.betteruptime.com/incident/217878#2df11e972772bfc5ce935248005212f0d0bce627ae2ea1e18cfa1e85518fd622 Maintenance completed Database Maintenance https://groupmap.betteruptime.com/incident/217878 Sun, 11 Jun 2023 02:00:00 -0000 https://groupmap.betteruptime.com/incident/217878#cec4b8ce5b12d4c4a4e8eb7111bc82c286d9adaf57ba225d46695f9f17d01514 We'll be performance database maintenance on our US environment. The GroupMap EU environment will not be impacted. Database Upgrades https://groupmap.betteruptime.com/incident/213634 Sat, 03 Jun 2023 13:50:00 +0000 https://groupmap.betteruptime.com/incident/213634#0847a4bd29b428bfe0f68537127199719a10befd242f75c33c5acdcececf65e4 Maintenance completed Database Upgrades https://groupmap.betteruptime.com/incident/213634 Sat, 03 Jun 2023 13:50:00 +0000 https://groupmap.betteruptime.com/incident/213634#0847a4bd29b428bfe0f68537127199719a10befd242f75c33c5acdcececf65e4 Maintenance completed Database Upgrades https://groupmap.betteruptime.com/incident/213634 Sat, 03 Jun 2023 13:30:00 -0000 https://groupmap.betteruptime.com/incident/213634#b64681c8c724ae75497c5b841f905f08f6f922e0cf933685252b45b163623c09 We'll be shifting our database to higher-performance AWS instance types during this scheduled downtime. Database Upgrades https://groupmap.betteruptime.com/incident/213634 Sat, 03 Jun 2023 13:30:00 -0000 https://groupmap.betteruptime.com/incident/213634#b64681c8c724ae75497c5b841f905f08f6f922e0cf933685252b45b163623c09 We'll be shifting our database to higher-performance AWS instance types during this scheduled downtime.