Incidents | GroupMap Incidents reported on status page for GroupMap https://groupmap.betteruptime.com/ https://d1lppblt9t2x15.cloudfront.net/logos/411ed1fe5541f33f79c49445051320f5.png Incidents | GroupMap https://groupmap.betteruptime.com/ en login.groupmap.com/health recovered https://groupmap.betteruptime.com/ Thu, 23 Apr 2026 12:39:29 +0000 https://groupmap.betteruptime.com/#6fa8ae0ff7e6e42aaa51b03107169218f8c386df28199326c61dfe275eac8bf3 login.groupmap.com/health recovered login.groupmap.com/health went down https://groupmap.betteruptime.com/ Thu, 23 Apr 2026 12:33:26 +0000 https://groupmap.betteruptime.com/#6fa8ae0ff7e6e42aaa51b03107169218f8c386df28199326c61dfe275eac8bf3 login.groupmap.com/health went down groupmap.com recovered https://groupmap.betteruptime.com/ Mon, 13 Apr 2026 07:35:21 +0000 https://groupmap.betteruptime.com/#5835e3b203bf26aa6ec7a9bec11723078bca272ef3a6125e328914cb1d1589d9 groupmap.com recovered groupmap.com went down https://groupmap.betteruptime.com/ Mon, 13 Apr 2026 07:31:04 +0000 https://groupmap.betteruptime.com/#5835e3b203bf26aa6ec7a9bec11723078bca272ef3a6125e328914cb1d1589d9 groupmap.com went down groupmap.com recovered https://groupmap.betteruptime.com/ Fri, 06 Mar 2026 11:15:20 +0000 https://groupmap.betteruptime.com/#45634d5749c33a5d1ac509890668211e26700e5f4abb74e4b6d11678b97cb56c groupmap.com recovered groupmap.com went down https://groupmap.betteruptime.com/ Fri, 06 Mar 2026 11:12:19 +0000 https://groupmap.betteruptime.com/#45634d5749c33a5d1ac509890668211e26700e5f4abb74e4b6d11678b97cb56c groupmap.com went down groupmap.com recovered https://groupmap.betteruptime.com/ Fri, 06 Mar 2026 08:42:18 +0000 https://groupmap.betteruptime.com/#b10967ef2fd850857cbe362fb4459210feb4835dc39b472225cf449fa5af5b8e groupmap.com recovered groupmap.com went down https://groupmap.betteruptime.com/ Fri, 06 Mar 2026 08:37:43 +0000 https://groupmap.betteruptime.com/#b10967ef2fd850857cbe362fb4459210feb4835dc39b472225cf449fa5af5b8e groupmap.com went down Historical: Email Deliverability Issues https://groupmap.betteruptime.com/incident/537128 Mon, 31 Mar 2025 04:35:00 -0000 https://groupmap.betteruptime.com/incident/537128#0938535215cea8f13f2303048e02d443157e2fa39edcfb541b25c19d58393347 Our email provider has resolved the delivery issues, emails are now being sent as expected Historical: Email Deliverability Issues https://groupmap.betteruptime.com/incident/537128 Sun, 30 Mar 2025 04:01:00 -0000 https://groupmap.betteruptime.com/incident/537128#86e969897bea9a42bbcb6c2a9ebd878b96d26c371ae54a35b604c97dbce869e5 We are currently investigating an issue affecting email delivery for our platform. This may impact notification emails, password resets, and other system-generated messages. Our team is actively working to identify the root cause and implement a fix. Scheduled Downtime for Database Upgrades https://groupmap.betteruptime.com/incident/464513 Sun, 24 Nov 2024 08:00:00 -0000 https://groupmap.betteruptime.com/incident/464513#213ca146de19715579d5c2f1d28b5aa5e8186c9beb262b3d69978c31aa9c23ef During this time we'll be performing scheduled maintenance to upgrade our databases, this will likely involve up to 1 hour of downtime per environment in the maintenance window. Issues with Login https://groupmap.betteruptime.com/incident/448417 Tue, 22 Oct 2024 01:06:00 -0000 https://groupmap.betteruptime.com/incident/448417#e3ddf507976957420955f08546288553f1157b6efd181449de67c6fc542408ab The login issue has been resolved and all systems are working as expected. Issues with Login https://groupmap.betteruptime.com/incident/448417 Tue, 22 Oct 2024 00:59:00 -0000 https://groupmap.betteruptime.com/incident/448417#1af70947861505d4f1094148268ecdb6f40f80c3bd9643cd5a9837e2d9610d8e A fix for the issue has been tested and deployed. Our team continues to monitor the situation. Issues with Login https://groupmap.betteruptime.com/incident/448417 Mon, 21 Oct 2024 18:00:00 -0000 https://groupmap.betteruptime.com/incident/448417#2b341e6fb4b7c4b3e34e94c63602178c582c62cb404e73a56a1ea6fcb76717f0 Some users are reporting issues within login and joining sessions - our team is investigating and will update this ticket as further information becomes available. Degraded real-time synchronization (US environment) https://groupmap.betteruptime.com/incident/256060 Wed, 06 Sep 2023 20:00:00 -0000 https://groupmap.betteruptime.com/incident/256060#d3faa6c8a966c87a043e0447a47cdebd7f794ab84680993c12dd5ed3eee5001a Our real-time synchronization provider is reporting the issues have been resolved (https://status.pusher.com). Degraded real-time synchronization (US environment) https://groupmap.betteruptime.com/incident/256060 Wed, 06 Sep 2023 14:00:00 -0000 https://groupmap.betteruptime.com/incident/256060#4283688b3bd7f1f1b4d3a8d311356935ecec42c16a158746f355bd273d91fa28 Our real-time synchronization provider is experiencing degraded performance; resulting in delays synchronizing changes between participants (https://status.pusher.com) in the US environment. Our EU environment is unaffected. We continue to monitor the situation. EU Database Upgrade https://groupmap.betteruptime.com/incident/235214 Sun, 23 Jul 2023 02:00:00 -0000 https://groupmap.betteruptime.com/incident/235214#da8a0381ff556ccd23532737f9fcf5c04ac71bab660f194b58b3ca4e85c3cc1a The GroupMap EU environment will be taken offline temporarily as we migrate to newer larger database instances. Database Maintenance https://groupmap.betteruptime.com/incident/217878 Sun, 11 Jun 2023 02:00:00 -0000 https://groupmap.betteruptime.com/incident/217878#cec4b8ce5b12d4c4a4e8eb7111bc82c286d9adaf57ba225d46695f9f17d01514 We'll be performance database maintenance on our US environment. The GroupMap EU environment will not be impacted. Database Upgrades https://groupmap.betteruptime.com/incident/213634 Sat, 03 Jun 2023 13:50:00 -0000 https://groupmap.betteruptime.com/incident/213634#0847a4bd29b428bfe0f68537127199719a10befd242f75c33c5acdcececf65e4 Maintenance completed Database Upgrades https://groupmap.betteruptime.com/incident/213634 Sat, 03 Jun 2023 13:30:00 -0000 https://groupmap.betteruptime.com/incident/213634#b64681c8c724ae75497c5b841f905f08f6f922e0cf933685252b45b163623c09 We'll be shifting our database to higher-performance AWS instance types during this scheduled downtime.